Empowering and Enabling

Empowering Women and Girls.indd

health risks, especially HIV/AIDS. Although many organiza ons have programs that address gender, our mul -sectorial approach combining elements of development economics, public health, and other social sciences is unique. In addi on, our commitment to rigorous evalua ons ensures that the policies and global learning derived from our work are evidencebased. Our opera ng principle is to design pr...

Empowering mothers

The image was taken on May 15, 2016 in Nagaratna’s house near Male Mahadeshwara (MM) Hills wildlife sanctuary. It stands out as one of the constant reminders for the importance of empowering marginalized women into theorizing their own problems instead of relying on knowledge that is unquestioningly thrust upon them. Transforming them into the researcher is not only ethical but also crucial for...

Enabling Compassionate Health Care: Perils, Prospects and Perspectives

There is an emerging consensus that caring and compassion are under threat in the frenetic environment of modern healthcare. Enabling and sustaining compassionate care requires not only a focus on the needs of the patient, but also on those of the care giver. As such, threats and exhortations to health professionals are likely to have limited and perverse effects and it is to the organisational...

Extending customer relationship management: from empowering firms to empowering customers

Purpose – The focus of customer relationship management (CRM) literature has been predominantly on the firm perspective and on IT, not on customer or service orientation and value co-creation. This paper explores and analyses contemporary CRM frameworks and suggests future research directions. To achieve this, a thorough literature review on CRM is conducted focusing on recent advances within C...

Empowering Individual Plaintiffs